Abstract
ABSTRACT This study aims to investigate the relationship between resilience development and digital transformation (DT) and its effect on food supply chain (FSC) performance. A survey of 208 practitioners in the Australian FSC was conducted, and the collected data was analysed using multivariate data analysis techniques. Findings suggest a positive impact on performance, particularly in terms of on-time, in-full delivery and inventory turnover. Organisations with low resilience can significantly improve their performance through the adoption of technologies, while those with well-established resilience display a lesser impact. Our research enhances the current understanding of the relationship between DT and resilience, and its impact on the food supply chain during disruptive events such as the COVID-19 pandemic. Results can help practitioners to effectively implement both DT and resilience development to enhance performance, ensure coherent strategies and prevent frustrated efforts.
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