Abstract

Both businesses and recent college graduates in the United States attribute the lack of soft skills in recent college graduates to the colleges’ inability to prepare students for the workforce. This article explores the literature on social capital, human capital and social learning theory, offering an alternative hypothesis for why recent graduates are missing soft skills: namely, that it is the decline in social capital that is influencing the graduates’ ability to master those skills. Through the process of building social capital, college students gain the cultural and behavioural information and sensitivity they need to learn soft skills. College graduates are no longer accessing this experience; as a result, businesses and graduates are suffering the consequences of a decline in social capital. Therefore, the results of this study give rise to the hypothesis that the decline in social capital at the macrosocial level is negatively influencing recent college graduates’ formation of soft skills. This may be due to the decrease in building social capital through face-to-face interaction, rather than due to colleges not preparing graduates for success in the business environment.

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