Abstract

ABSTRACT College level instructional television (ITV) has been criticised for rigid formats involving little creative or interactive use of the media. Limited budgets and other constraints make it difficult for most ITV operations to introduce innovative communication modes. However, literature suggests other techniques to improve instructional television, specifically the use of interspersed questions and eye contact. This study manipulated these techniques in a television lecture, examining their relevance to student learning and acceptance. In a 2X2 experiment, four sections of an undergraduate course each viewed a different videotape treatment of the same lecture and content. Results yielded four conclusions. (1) Presenter eye contact and inserted questions are perceived as useful learning aids in televised lecture presentations. (2) Student satisfaction with, and interest in, televised courses is relatively low, with various learning difficulties reported. (3) Positive perception of eye contact and inserted questions correlates with higher levels of student interest in and satisfaction with televised courses. (4) Neither eye contact nor inserted questions impact directly on short‐term learning. Further studies would identify ways to more effectively manipulate eye contact and inserted questions in instructional television presentations, exploring how these techniques can enhance student learning motivation and reduce learning difficulties. Long‐term effects of these techniques on learning also should be explored

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