Effects of Organizational Structure on Job Satisfaction in the Nigerian Financial Sector : Empirical Insight from Selected Banks in Lagos State

Abstract

The level of job satisfaction and effectiveness of every human depends upon an appropriate organization structure; as organization structure is the prescribed pattern of work-related behavior that are deliberately established for the accomplishment of organizational goals. During the last decade quite a lot of discussions have taken place, in the corporate world, about organizational structure, and a lot of organizational success and job satisfaction by the employee are attached to the structure that is in place. Yet opinions still considerably differ with regard to the most appropriate organizational structure that would enhance job satisfaction. This study therefore examined the effects of organizational structure on job satisfaction in the Nigerian financial sector, empirical insight from selected leading banks in Lagos State, Nigeria. Survey research design was used in the study. Data for the study were gotten from both primary and secondary sources. A total of 335 questionnaires were administered randomly to selected banks out of 3711 officials of the leading banks. However, only 280 of the administered questionnaires were filled and returned and 259 of the questionnaires returned were found useful for data analysis. Two hypotheses was advanced to guide the study. The result of the first hypothesis shows that there is a correlation between organizational structure and optimum job satisfaction at 0.795 R-square, hence the Null hypothesis was rejected. Also, the result of the study reveals that there is a relationship between organizational structure and employee’s recognition at 0.612 R-square, hence Null hypothesis two was rejected. Findings of the study shows that there is a correlation between organizational structure and components of job satisfaction via need for dominance, achievement & autonomy. The study recommends that organizations should design a suitable structure which must begin with some ideas of what the organization is out to achieve (prime purpose of the organization). The study therefore concludes that managers should bear it in mind that job satisfaction of workers go a long way to determine their productivity, and hence the realization of organizations goals and objectives. So, suitable structures should be put in place to enhance optimum level of job satisfaction.