Effects of Organizational Culture on Gyeongsangnam-do Fire Department Officials’ Organizational Performance

Abstract

This study aimed to determine the effect of Gyeongsangnam-do fire department officilas’ organizational culture on organizational performance, including job satisfaction and organizational commitment, and to verify the mediated effect of organizational culture and organizational performance through the parameters of trust. According to an online survey of fire service workers, paramedics, and rescue workers from 18 locations in the Gyeongsangnam-do Fire Department, only the clan culture had a significant effect on job satisfaction, and functioned as a mediator between organizational and peer trust, showing mediation effects. Furthermore, we confirmed that only clan culture had a significant influence on organizational commitment, and that it also acted as a mediator in organizational and supervisor trust. Finally, the organizational culture that most positively influenced organizational performance and trust among fire service officials in Gyeongsangnam-do was found to be clan culture. Therefore, a clan culture that is centered on human relationships based on trust, and that is suited to the characteristics of each organization, should be established.