Abstract

The purpose of this paper is to determine the aspects of the information security management system (ISMS) on which decision-makers must act to achieve the performance targets. Information assets as core of any Information systems (IS) should be taken seriously by a custom security. In this research, we conduct a case study specially using the Delone and McLean’s IS success model. The hypotheses were tested by PLS-SEM of theSmartPLS software using survey data collected among 136 IS and IT professionals. We found that the ISMS (system, service and information qualities, maturity level of information security risk management process) and performance are directly related on one hand, and indirectly by the IT capabilities of the company in the other hand. This shows that mastering security information management risks process is crucial for an enterprise because it greatly contributes to organizational performance, improve the IS’ support such as IT management, IT personal skills and IT infrastructure. This work has explored the feasibility of using the IS success model on ISMS, a key world know element, where Africa is both the target of the informational mobility, hackers and especially in the global economy. We consider the IS success model with 4 dependent variables including maturity level of process.

Highlights

  • Today, the adoption of information technology (IT) has become a necessity for all organizations

  • Others determined the factors of satisfaction and usage [18, 19].While others used it without consideration of some variables such as user satisfaction, use and individual impact in [20] and by Gorla et al We focused on the model used by Gorla et al Their goal was to measure the direct effect of Information systems (IS) on administrative and marketing performance

  • According to the mediation effect analysis process proposed by Nitzl et al, we note that the direct and indirect effect between the information security management system (ISMS) and PERFORMANCE are significant because the value of the t-statistic for each link is greater than 1.96 by Hair et al, This means that the IT CAPABILITY has a partial significant mediation effect between ISMS and PERFORMANCE

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Summary

Introduction

The adoption of information technology (IT) has become a necessity for all organizations. IT are made of resources and processes, with a strong influence on security and performance They allow rapid processing of information used daily by companies to achieve their goals, to meet the needs of stakeholders and to adapt to their environment. In the management process and external environment of a company, many types of information flow. These information is necessary for the achievement of objectives on one hand and expose enterprises to many risks on the other hand [1]. The presence of an ISMS in an organization, according to the same reference, emphasizes on a regular IT risk management based on the security objectives in other to measure the level of information security related to assets to protect, to security measures

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