Abstract
BackgroundThis study attempted to identify the sources of job stress according to job position and investigate how friendship networks affect job stress.MethodsQuestionnaires based on The Health Professions Stress Inventory (HPSI) developed by Wolfgang experienced by healthcare providers were collected from 420 nurses, doctors and radiological technologists in two general hospitals in Korea by a multistage cluster sampling method. Multiple regression analysis was used to examine the effects of friendship networks on job stress after controlling for other factors.ResultsThe severity of job stress differed according to level of job demands (p = .006); radiologic technologists experienced the least stress (45.4), nurses experienced moderate stress (52.4), and doctors experienced the most stress (53.6). Those with long-term friendships characterized by strong connections reported lower levels of stress than did those with weak ties to friends among nurses (1.3, p < .05) and radiological technologists (11.4, p < .01). The degree of cohesion among friends had a positive impact on the level of job stress experienced by nurses (8.2, p < .001) and radiological technologists (14.6, p < .1). Doctors who participated in workplace alumni meetings scored higher than those who did not. However, those who participated in alumni meetings outside the workplace showed the opposite tendency, scoring 9.4 (p < .05) lower than those who did not. The resources from their friendship network include both information and instrumental support. As most radiological technologists were male, their instrumental support positively affected their job stress (9.2, p < .05). Life information support was the primary positive contributor to control of nurses’ (4.1, p < .05), radiological technologists’ (8.0, p < .05) job stress.ConclusionThe strength and density of such friendship networks were related to job stress. Life information support from their friendship network was the primary positive contributor to control of job stress.
Highlights
The social network effect on healthcare provider’s job stress has been studied less among both researchers and practitioners
The severity of job stress differed according to level of job demands (p = .006); radiologic technologists experienced the least stress (45.4), nurses experienced moderate stress (52.4), and doctors experienced the most stress (53.6)
The degree of cohesion among friends had a positive impact on the level of job stress experienced by nurses (8.2, p < .001) and radiological technologists (14.6, p < .1)
Summary
The social network effect on healthcare provider’s job stress has been studied less among both researchers and practitioners. An understanding of how social networks and support influence the stressors can contribute to an insight of effective interventions for alleviating job stress. Social network can be seen as linkages between people that may provide social support [8] that served as a protective intervention to people at high risk on the negative effects of stress [9, 10]. The job stress of healthcare providers has been recognized as a serious social problem [11]. Job stress for all jobs has sources and levels that can be measured and compared in the work conditions to give insight for reducing stress of each job.
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