Abstract
accessed from anywhere with minimal disruptions to their daily routine. A telerehabilitation project was initiated at our university hospital since 2012 using iPads onVirtual Personal Networks (VPN), called the e-MADO system (electronic Multidirectional Access andDelightful Opportunity-offering System). At the moment, the take-up rate for this option for family/patient consultation regarding their follow-up rehabilitation and monitoring is low with only 4 participants. The reason for this is unclear. Purpose: The aim of this study was to conduct a patient satisfaction survey to obtain feedback on the e-MADO system from these participants in order to understand the shortcomings and problemswith the e-MADO system so that improvements may be proposed and undertaken. Methods:A telephone interview was conducted to obtain feedback from the 4 participants in 5 main areas:
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