Abstract
AbstractRobots provide important help in relieving work pressure and reducing workload. This study aimed to explore the impact of robots’ gender on individuals’ performance and their acceptance of robots. This study explored the effects of human-robot gender matching on the performance and the mediating role of acceptance of robots. A questionnaire survey was conducted and 212 valid questionnaires were collected. The results indicated that for the male respondents, their acceptance of opposite-sex robots was higher than the acceptance of same-sex robots and their performance was higher while working with opposite-sex robots. For the female respondents, their acceptance of same-sex robots was higher and their performance wasn’t influenced by robots’ gender. Moreover, the acceptance of robots mediated in the influence of gender matching on performance. Implications were discussed for future work.KeywordsIntelligent robotGender matchingTechnology acceptanceHuman-robot interaction
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