Effects of design features: The determinant for hospital performance in southwest, Nigeria

Abstract

This study examined the effects of design features on the user as a determinants for hospital performance in Southwest, Nigeria. The design features to proactively improve the hospital environment should be put in place to increase the hospital performance and users ’satisfaction. This study was carried out at the first generation Federal University Teaching Hospitals (FUTH) in southwest, Nigeria. Methodologically, it employed mixed methods of data collection. The primary source involves the use of multiple-choice structured questionnaire to collect data from the sample population. Also, semi-structured interview (SSI) was used to support the information gathered through the questionnaire in the study area. Sample size which amounted to 575 respondents and were randomly taken from the staff, inpatients and outpatients across the FUTH. However, Respondents were asked to rate the design features such as cleanness of the healthcare environment, natural lighting and ventilation, design for regular hygiene and handwashing policy, noise level within the environment and ward spaces, adequate air quality within wards, offices, and treatment spaces, location of the nursing station to oversee patients without obstructions and design for spatial flexibility and adaptability in order of preferences as a major determinants for hospital building performance.