Effects of Covid-19 on Employee Engagement: A Study in the Context of Work-from-Home Practices

Abstract

Employee engagement is a human resources (HR) concept that describes the level of enthusiasm and dedication a worker feels towards their job. Engaged employees care about their work and about the performance of the company, and feel that their efforts make a difference. The main purpose of the study was to understand how employees are engaged when there is no job security and career growth and also to find the best tools of employee engagement in the phase of work-from-home practices. The study found that employee engagement and its factors have a direct and significant effect on organisational performance (Xanthopoulou et al., 2009, Journal of Occupational and Organizational Psychology, Vol. 82, Issue 1, pp. 183–200). In this uncertain period of coronavirus pandemic, the organisations have taken a big dig in terms of increment and innovation, which led to overall downsizing. The study also found that the employee engagement is significant and positively related to the organisational performance and in the times of Covid-19, the organisational performance is reduced as the employee engagement became low and poor.