Effectiveness of strategy implementation and e-governance performance

Abstract

E-governance projects generally face many planning and implementation related challenges. It is well acknowledged that the complexities involved ask for adequate strategic planning before launching these projects. However, it is observed that many times even the well-planned e-governance projects may not perform as per expectations due to ineffective strategy implementation. This could perhaps be one of the causes of the unsatisfactory performance of e-governance projects, particularly in the context of developing countries, as reported by some studies. The article attempts to analyze the effectiveness of strategy implementation and performance of e-governance based on a study of a few agriculture related e-governance projects in India. Suitable measures and hypotheses have been conceptualized for studying the effectiveness of strategy implementation and e-governance performance. The empirical support is provided by a survey of operational level officers involved in the implementation of projects. The analysis has brought out four constituents of the construct ‘effectiveness of strategy implementation’ which has been revealed as a predictor of ‘performance of e-governance'. The study findings are expected to contribute in terms of giving more thrust to identified factors of strategy implementation while planning for e-governance initiatives. The findings may also trigger corrective actions in several such ongoing projects which are struggling to deliver the intended outcomes. Overall, the research based interventions by practitioners may lead to better performance of e-governance projects for the benefit of society at large.