EFFECTIVENESS OF HUMAN RESOURCES INFORMATION SYSTEM (HRIS) ON ORGANISATIONAL PERFORMANCE IN THE BANKING SECTOR

Abstract

Human Resources Information System (HRIS) has become an important feature of Human Resource Management (HRM) in the emerging economies including Tanzania. The system has been adopted by several organizations but evaluation of its contribution to organization performance is rarely undertaken. In this paper, we report on the usefulness associated with the Human Resources Information System (HRIS) in banking sector casing Azania Bank Limited. The study aimed at investigating the importance of Human Resource Information Systems to the performance of Azania Bank Limited. The study findings show that HRIS contributes to the organization performance, the study adopted descriptive research targeting 133 respondents serving all employees of ABL headquarters. The data were collected using structured questionnaires which were subjected to descriptive and inferential analysis in the statistical package for social sciences (SPSS). Correlation and regression analysis were also undertaken based on the pre-established regression models. Results indicated that HRIS has significantly improved both employees’ and the managements’ access to human resource data across the institution. It was also established that highly significant (p < 0.001) improvement of working standards was attained as the result of using HRIS. The study concluded that HRIS system is important in an organization due to significant positive correlations between organization performance and HRIS importance (R = 889). A few employees express difficulties in using the HRIS due to low computer literacy. The study recommends that ABL should invest more in exposing its employee to experience and familiarize them with the system and engage employee in the tailoring of organization system by analysis, design, construction and development of the system to improve their performance.