Effectiveness of counseling and correction of background factors of staff nurses on job satisfaction.

Abstract

Background: 60-75% of hospital operating cost is directly related to the personnel. Maximal utilization of human resources is of course related to employee's productivity. Concern must also be centered on employee motivation or more precisely on how the hospital provides employees, a change to satisfy their needs, which in turn produces motivation. Registered nurses account for a significant part of manpower expenditure in the hospitals. Hospital management face problems in terms of motivation, absenteeism and turnover. Purpose: of the study was to assess the effectiveness of counselling and correction of staff nurses on job satisfaction in relation to her specific background factors. Methods: A quasi experimental approach was adopted with a schematic representation of the design elements. The factors under study were the selected background factors, the job related factors and the personal factors. The conceptual framework was based on the Herzberg theory of motivation. Setting was located in the private hospitals of Nagpur, with population comprised of the staff nurses. A sample of 300 staff nurses was selected from seven different private hospitals through purposive sampling technique. The data collection technique was a self structured questionnaire, developed on job satisfaction and personal satisfaction. The teaching was carried out through a booklet on counseling and correction of background factors of staff nurses. The tool was developed in three parts i.e. personal information, factors of motivation and hygiene and factors related to personal satisfaction. Data was collected in three phases, from the sample subjects, after prior permission from the hospital administrator/medical superintendents. The result indicated that after counseling and correction of the background factors of the staff nurses, maximum number of the nurses i.e. 75.33% were satisfied towards their job. 71.66% of nurses, those who were indifferent towards personal satisfaction, were found to be satisfied i.e. 64.66%. The chi-square values indicated that there was no significant relationship between job satisfaction and specific background variables, however the involvement of the family members played an important role in the improvement of job satisfaction level. The t value indicated that there was a significant relationship between job satisfaction and personal satisfaction. The study concludes that after counselling and correction of the background factors of staff nurses, the job satisfaction levels have improved from indifferent levels to satisfied levels. Similarly the significant improvement was observed in personal satisfaction levels of staff nurses i.e. from an indifferent level to a satisfied level. Hence it is concluded that there was a significant relationship of the involvement of family members in contributing toward job satisfaction of the staff nurses.