Effectiveness and Efficiency in Industrial Training

Abstract

Companies spend a great deal of money on industrial training. In our practice as training consultants within the Netherlands Post and Telecommunication Administration, we come across many reasons why this training effort does not have the desired effects. This article is the first of a series of three in which we share the results of our field studies on this subject and our ideas for improving the effectiveness and efficiency of industrial training. The first article focuses on sources of ineffectiveness and inefficiency of training efforts.