Effectively use metrics as part of process safety feedback and learning systems to monitor and improve performance

Abstract

AbstractWithout appropriate process safety program metrics and feedback systems, warning signs of problems may be missed and learning opportunities for improving performance can be lost. Ensuring the right things are measured and evaluated, based on process safety program goals, provides information on the current performance level and trends: is performance getting better or worsening? Learning from experience, based on effective feedback systems and the use of organizational learning approaches to collect, analyze, share, and retain critical process safety information, helps promote sensitivity to operations, a sense of vulnerability, and knowledge of past problems and successes to help maintain organizational memory and maintain or improve program performance.