Effectively Managing Negative Situations to Create a Better World Together

Abstract

Managing negative situations is a critical task for managers and organizations, especially since doing so effectively is imperative for “creating a better world” (Academy of Management, 2021). However, there are numerous obstacles that can challenge managers. Our symposium gathers an international panel of scholars from Austria, Belgium, Canada, Finland, Germany, New Zealand, Portugal, The Netherlands, and the United States that leverages diverse perspectives and methodologies to (a) assess what influences managers’ decisions to pursue punishment (vs. procedural justice) when they handle ambiguous allegations of harm, (b) how managerial inaction can be detrimental for employees and managers, (c) how procedural justice issues can influence managers conducting layoffs, (d) how anticipatory moral emotions affect managerial behaviors in “necessary evil” tasks, and (e) how managers can effectively deliver bad news. Following the paper presentations, Dr. Robert Bies will conclude the symposium with an engaging interactive discussion that highlights key insights and future research directions. By showcasing theoretical and practical insights into how managers and organizations can more effectively manage negative situations, we aim to fulfill the Academy of Management’s objective to “create a better world” through responsible management. Procedural Justice and Safety Trade-Offs in Ambiguous Allegations of Harm Presenter: Maja Graso; U. of Otago Presenter: Karl Aquino; U. of British Columbia Presenter: Fan Xuan Chen; U. of Illinois at Urbana-Champaign Presenter: Jeroen Camps; Thomas More Presenter: Nicole Strah; Purdue U. Presenter: Kees Van Den Bos; Utrecht U. “In”action Speaks Louder Than Words: Examining the Importance of Managerial Inaction Presenter: Christine Chi Hye Hwang; U. of Guelph Presenter: Daniel Brady; Wilfrid Laurier U. Out of Control? The Effect of Procedural Justice on Managers’ Experiences of Layoffs Presenter: Abiola Sarnecki; Wiesbaden Business School Presenter: Marjo-RIitta Diehl; Aalto U. School of Business Presenter: David Leonard Patient; Vlerick Business School You Gotta Feel What You Gotta Do: Necessary Evils, Anticipatory Emotions, and Responses Presenter: Julia Zwank; EBS U. of Business and Law Presenter: Francesco Sguera; UCP - Católica Lisbon School of Business & Economics Presenter: Marjo-RIitta Diehl; Aalto U. School of Business We Need to Talk: Enhancing the Effectiveness of Bad News Delivery Presenter: Claudia Christina Kitz; U. of Klagenfurt, Austria Presenter: Laurie Barclay; U. of Guelph Presenter: Heiko Breitsohl; U. of Klagenfurt, Austria