Effective Library and Information Centre Management

Abstract

Part 1 Introduction to library and information centre management: an introduction to management strategic influences on modern library and information centre management historical influences on modern management techniques. Part 2 Strategies for understanding the library's or information centre's environment: situation audit. Part 3 Strategies for managerial processes: the corporate planning process human resource planning strategies for human resource development strategies for decision-making competitive strategies - strategic marketing for libraries and information centres. Part 4 Strategies for structural processes: organizatiom structures strategies for the structural co-ordination of libraries and information centres communication in libraries and information centres. Part 5 Strategies for technical effectiveness: managing technologies in libraries and information centres managing expertise in libraries and information centres management information systems in libraries and information centres. Part 6 Strategies for managing the psycho-social environment: group dynamics power, influence, authority and delegation strategies for negotiation leadership strategies motivation issues strategies for managing conflict strategies for managing stress. Part 7 Strategies for managing the goals and values subsystem: corporate culture in libraries and information centres strategies for survival - fostering innovation and entrepreneurship in libraries and information centres. Part 8 Control strategies for libraries and information centres: budgetting and economic analysis performance measures managing change. Epilogue: the final strategy - effective management.