Effective Employees Participation and Organizational Outcomes

Abstract

Employee participation shows job competencies and job autonomy and is closely linked with perceptions of service quality and job satisfaction. One of the predictions for better service performance is employee participation. Employee participation provides opportunities for employees to enhance their skills and it authorize to them about their job In order to enjoy work. Participative management system is one of dynamic management systems and plays important role in human resource development and therefore in the process of national development. This system of management as optimal systematic and efficient in terms of both theoretical and practical have successfully passed tests and now in developed countries and developing countries are fully utilized and have appropriate role. In order to improve the quality of customer service, management must provide invest in the development of employees through the job satisfaction of the employees and with effective participation of employees could provide better services to customers. Effective participation in work