Abstract

This article examines, in detail, the quality of doctor–patient interaction. Doctor–patient communication is such a powerful indicator of health care quality that it can determine patients' self-management behavior and health outcomes. The medical visit (i.e., the medical encounter) plays a pivotal role in the health care process. In fact, doctor–patient communication is one of the most essential dynamics in health care, affecting the course of patient care and patient compliance with recommendations for care. Unlike many other analyses (that often look at only one or two specific aspects of doctor–patient relationships), this analysis is more encompassing; it looks at doctor–patient communication from multiple perspectives.

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