Abstract
The purpose of this study is to examine the effect of workload and work discipline on performance with job satisfaction as an intervening variable. The number of respondents involved in this study reached 107 respondents. All respondents are employees at PT. XX, both employees who occupy staff positions and employees who have positions as leaders/managers of the company. This research is a quantitative research. Research data obtained from the results of filling out the questionnaire. The research data was then analyzed through the Partial Least Square analysis technique with the SmartPLS program. The results of the analysis using the PLS analysis technique provide the following conclusions: (1) Workload has a negative effect on job satisfaction; (2) work discipline has a negative effect on job satisfaction; (3) Workload has a negative effect on performance; (4) Work discipline has a positive effect on performance; (5) Job satisfaction has a positive effect on performance; (6) Workload can affect performance through job satisfaction; (7) Work discipline can affect performance through job satisfaction.
Highlights
In the field of organization or company, human resources are one of the most important factors for increasing the effectiveness and efficiency of an organization or company so that it must be managed properly
The results of the analysis using the PLS analysis technique provide the following conclusions: (1) Workload has a negative effect on job satisfaction; (2) work discipline has a negative effect on job satisfaction; (3) Workload has a negative effect on performance; (4) Work discipline has a positive effect on performance; (5) Job satisfaction has a positive effect on performance; (6) Workload can affect performance through job satisfaction; (7) Work discipline can affect performance through job satisfaction
Because the path p value 1.65 and the path coefficient is positive, it can be concluded that work discipline has a positive and significant effect on employee performance, this means that the higher the employee's work discipline, the higher the employee's performance
Summary
In the field of organization or company, human resources are one of the most important factors for increasing the effectiveness and efficiency of an organization or company so that it must be managed properly. Companies that have a lot of resources, facilities and other infrastructure, without human resources, the company's activities will not run well. It can be said that the achievement of company goals is determined by the quality of human resources. The author first conducted a pre-survey to determine the factors that influence employee performance and the problems that occur by distributing questionnaires to 30 respondents. From the results of a pre-survey of 30 employees of PT. XX regarding the factors that affect employee performance, it can be concluded that the workload ranks first, namely the average achievement of 3.44, work discipline ranks second with an average achievement of 3.3, the third rank is the work environment with an Available Online: https://dinastipub.org/DIJDBM average achievement of 3.03 and the fourth is job satisfaction with an average achievement of 2.53 (Likert scale)
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