Abstract

This paper illustrate the real life application of a queue. The application of queuing theory for daily-life problems has remained rather restricted. Aim of the present paper is to investigate the effect of changing the number of servers (doctors) on various performance measures. In this paper a computer model is considered which simulate an abstract model of a clinic. Various performance measures of queueing are studied taking a single server model. This model is redesigned to carry out performance measures for n-servers. On the basis of this model, effect of changing the number of servers (doctors) in this case, on various performance measures is investigated. Depending upon the practical situations one, two, three or four doctors are studied and its effect on the performance measures is taken on the excel sheet. Results help us in deciding whether there should be one, two, three or four doctors for a particular clinic.

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