Abstract
Several studies have been carried on the effect of training on employees’ performance in firms. However, the effect of training on the performance of universities’ administrative staff in Nigeria has not been adequately assessed. This paper identified the training types mostly used by the Administrative staff of The Federal University of Technology Akure (FUTA), Ondo State, Nigeria, examined the factors affecting effective training and assessed the effect of training on the performance of the staff. The paper sought answers to research questions by employing survey design and purposive sampling technique to collect data from 68 respondents with the help of a 17-item structured questionnaire. The respondents consisted of the administrative staff of FUTA. Data for this study were analyzed using descriptive statistics such as percentage, mean score, standard deviation, mean ranking, and chi-square was used to test the hypothesis posed for the research at 5% significant level. Reliability test was carried out with Cronbach Alpha, while the validation of the research instrument was carried out by a senior lecturer in the Department of Business Administration, FUTA. The study revealed that training (On the Job and Off the Job) had a significant effect on the respondents’ performance; however, management did not release enough funds towards adequate training of the administrative staff. The paper, therefore, recommended more investment in training the staff in current skills and methods in order to cope with frequent changes in this contemporary world.
Highlights
1.1 BackgroundThe competitiveness in the current business world and the fast pace global and technological advancement being faced by firms pose a lot of difficulties and demand high-quality human resource and highly trained labour force for firms to succeed
D., 44.1% had M.Sc., and 50.0% had B.Sc/HND, while 2.9% had OND. This means that majority of the staff are literate who have enough intelligence to work in the study area, undergo training and give valid responses to the research questions that were asked
The study revealed that a combination of “On the Job” training and “Off the Job” training were the most frequently used methods of training staff in the study area
Summary
The competitiveness in the current business world and the fast pace global and technological advancement being faced by firms pose a lot of difficulties and demand high-quality human resource and highly trained labour force for firms to succeed. It is necessary for them to be treated as human capital. A huge sum of capital is being invested incessantly in developing their capabilities and keeping them up to date with current information, knowledge, skills and aptitude necessary to perform their duties and create a competitive advantage for their firms. Their boosted behaviour and skills make their organizations to have a competitive edge (Kum et al, 2014)
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