Effect of Training and Development on Employee Performance in the Aqaba Special Economic Zone Authority

Shaker H Alnawfleh

doi:10.25255/jbm.2020.8.1.20.34

Abstract

This study was conducted to identify the effect of training and development on Employee Performance in the Aqaba Special Economic Zone Authority. Random sampling technique was used to collect data for this research study. A developed questionnaire was distributed among 112 employees in the Aqaba Special Economic Zone Authority for data collection. To check the effect of training and development on employee’s performance, descriptive statistical technique and t-testwas applied on the data. The results indicate that there was a significant difference in scores for trained employees and untrained employees with large effect, (30%) of the employees performance isexplained by training and development programs. It is proved that independent variables contribute positively towards change in the dependent variable.

Highlights

3.3 Instrument of data collection In order to achieve the goal of the study and based on previous literature, the researcher designed the study questionnaire, which was consist of four parts; the firstpart was for the demographical characteristics of the employees, the second part was for evaluation for the Training and Development (T&D) programs, the third part was for effect of the T&D programs from the employees viewand the fourth part was a copy of Selfevaluation scale for employees, all was on Likert 5 Rating Scale
The results in this study indicate that there a strong significant correlation between Training and Development programs and Employee Performance in the Aqaba Special Economic Zone Authority, this relation can be explain (30%) of the employees performance as a result from T&D programs
This positive effect of the T&D programs on the employee's performance was reported by Sanyal & Hisam (2018) in studying the employees in the Omani Banking Industry, and concludes that there was a positive influence on employee performance by T&D programs which support the study results

Summary

Introduction

It's mainly depend on employees’ participation (Jain, & Sharma, 2019), because human resources are blood stream of any organization (Elnaga, & Imran, 2013) and play an important part in the organizational growth (Said, 2015). Some employees don't have the necessary knowledge and skills to achieve the requested goals effectively, and need for more Training and Development (T&D) programs to met the desired goals (Sanyal, & Hisam, 2018). The importance of training and developing programs emerged to help the employees to achieve their work excellently and professionally (Khan, et al 2017)

Methods

Results

Conclusion