Abstract
Information and communications technology (ICT) in recent times has become a viable strategic policy option adopted by many businesses in order to compete favorably in a competitive and dynamic ICT driven market. This strategic move by business organizations is being hindered by some challenges which has invariably reduced the benefits accruable from ICT deployment for business operations especially in the inventory management. Primary data formed the methodology of the study. Descriptive and inferential statistics were used to analyze data obtained through the administration of structured questionnaire. It was established during the field survey that challenges facing the use of ICT had impacted negatively on the performance of inventory management in the Nigerian brewery industry during the period under study. It was also revealed that the cost of software was a major challenge in the industry and conclude that the identified challenges had significant effect on customers' satisfaction of the firms in the Nigerian brewery industry. It is recommended that management of firms in the Nigerian brewery industry should collaborate with software developers in Nigerian to develop a software that will be a replica of ERP but should be efficient, effective and affordable for inventory management and other operations in the industry.
 Odesola, O. T. | Registrar's Office, Obafemi Awolowo University, Ile-Ife, Nigeria
Highlights
It is conspicuously known fact that inventories occupy the greatest strategic place in the arrangement of working capital of most commercial enterprises; likewise, firms in the brewery industry are not an exception
The specific objectives are: a. to investigate the challenges facing the use of Information and communications technology (ICT) for inventory management in the Nigerian brewery industry; b. to analyze the challenges being faced by individual firm implementing ICT for inventory management in the industry; c. to examine the effect of the identified challenges facing use of ICT for inventory management on customers' satisfaction; and d. to determine the impact of the identified challenges facing use of ICT for inventory management on performance of the inventory management system
CHALLENGES FACING THE USE OF ICT IN INVENTORY MANAGEMENT AMONGST BREWERIES IN NIGERIA The result of the analysis showed that the challenges facing the use of ICT in inventory management amongst breweries in Nigeria are high cost of maintenance, high cost of software, excessive reliance on foreign technology and weaknesses in ICT implementation, as indicated by 5.6%, 30.4%, 12.4% and 15.7% of the respondents
Summary
It is conspicuously known fact that inventories occupy the greatest strategic place in the arrangement of working capital of most commercial enterprises; likewise, firms in the brewery industry are not an exception. The firms in the brewery industry may be hindered by challenges facing the deployment and use of ICT for inventory management thereby affecting their quests to gain competitive advantage over others in the Nigerian beer market that has latent for double digit growth.
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