Effect of Teleworking on Working Conditions of Workers: A Post-COVID-19 Lockdown Evaluation

Abstract

This study examines the effect of teleworking on working conditions of workers, a post-COVID-19 lockdown evaluation. The quantitative approach and descriptive cross-sectional research design were adopted. A sample of 265 participants from both public and private sectors were sampled for the study. Data was collected with a self-administered questionnaire and analyzed with partial least square structural equation modelling (PLS-SEM). The study found that teleworking/virtual working significantly affects participant’s working conditions during a pandemic. Furthermore, workplace safety and work schedules were also found to be significantly influenced by teleworking and eventually influencing the working conditions of teleworkers during a pandemic. The two most important predictors of decent working conditions for workers during the pandemic found by this study were teleworking and work schedules. Therefore, it was recommended that employers provide data and logistical support and training for workers to effectively use virtual/teleworking to enhance working conditions and eventually workers’ productivity during any pandemic.