Abstract

This study evaluates the effect of supply chain information systems on firm performance in IKAMCO as a empirical case study. For this purpose, The 132 IKAMCO employees selected by simple random sampling responded to a questionnaire. Content validity of the questionnaire has been confirmed by experts in this field; its reliability has been confirmed by using Cronbach's alpha and Fisher’s test. Kolmogorov-Smirnov test is used to ensure normality of the data obtained from questionnaire. The hypotheses are tested using SmartPLS software. Results show that the model is well fitted to the data. Findings show that a lean and agile supply chain is effective on supply chain performance and supply chain performance is effective on firm performance. Efficiency of information systems moderates the effect of lean supply chain on supply chain performance and firm performance. However, flexibility of information systems does not moderate the effect of agile supply chain on supply chain performance and firm performance.

Highlights

  • Information is one of the most important assets of any organization; because of its high and vital value for any organization, information should be well protected [1]

  • CONCEPTUAL MODEL This study examines the effect of supply chain information systems on the performance of IKAMCO

  • H3: Supply chain performance is effective on firm performance

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Summary

Introduction

Information is one of the most important assets of any organization; because of its high and vital value for any organization, information should be well protected [1]. In current volatile and competitive environment, the survival and success of organizations depend on the optimal utilization of technologies and information systems which are able to facilitate internal process management and contribute to adaptation to market changes and rapid responsiveness to customer needs by proper flexibility. Agile supply chain involves respond to needs, change management, customization and higher production capacity. Efficiency of information systems refers to application of information systems for operational support of intra- and inter-organizational supply chain processes [6]. Flexibility of information systems is evaluated for changes in business practices, competitors, suppliers, customers and generally all people who have influence on the organization and rapid changes in information technology.

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