Effect of Some Selected Factors on Job Satisfaction in Public Banking

Abstract

Job satisfaction among public bank employees of Bangladesh is highlighted by this study. Literature validates those factors such as poor working conditions, below competitive salaries, a lack of promotional opportunities are some major factors contributing to employee dissatisfaction within this sector. As the ultimate goal in the banking sector is to provide service, it is essential that employees perform optimally and maintain acceptable levels of job satisfaction. The primary objective of this study is to ascertain the levels of job satisfaction experienced amongst employees at banking sector in Bangladesh. For the purpose of this study a quantitative; non-probability convenience sampling design was used to assess job satisfaction. The sample group (N = 88) consisted of permanent male and female staff members, extending across the following occupational classes: AGM, senior principle officer, principle officer, senior officer, officer. A biographical questionnaire and the Job Descriptive Index (JDI) questionnaire were administered to gather the data. Descriptive and inferential statistics were used to analyze the data. Results indicate that employees at the banking sector in Bangladesh expressed satisfaction with their co-workers, followed by the nature of the work and the supervision they receive. Opportunities for promotion and pay emerged as major sources of