Abstract
The efficiency of pickup-and-delivery (P&D) activities of urban courier is adversely impacted by traffic congestion and lack of logistical innovations. The high frequency of P&D tasks offers the opportunity to achieve substantial savings in time through the implementation of route optimization, route guidance, and scheduling innovations. These innovations would require the intelligent transportation systems (ITS) technologies for their implementation. This paper describes how such time savings can be obtained. For testing the effect of network and operating conditions on time savings, a simulation study was undertaken on synthesized networks and logistical requirements. The results show that route guidance and scheduling systems yield highly significant time savings in the P&D operation of the courier industry.Key words: courier, intelligent transportation systems, route guidance, route planning, simulation.
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