Effect of Remuneration on Employee Job Satisfaction at the Public Service Commission in Kenya

Juliet Wambeti Nyaga ,Thomas Waweru Gakobo ,Peter Mwaura Njuguna

doi:10.7176/dcs/10-10-07

Abstract

Over the years, job satisfaction is considered to be one such factor that has attracted the attention of not only government agencies, organizations, businesses, banks, and independent institutions but it has also proven to be an important aspect in academic institutions. In light of the above scenario the Kenya public service is not an exception. Although the mandate of the commission is to provide competent human resource in the public service, low morale and lack of staff motivation has remained a major challenge that Public Service Commission has to endure over the years. The objective of the study was to evaluate the effect of remuneration on job satisfaction at the Public Service Commission in Kenya. The study adopted a descriptive research design. The population for this study was 200 Public Service Commission employees. A stratified random sampling technique was employed to select a sample of 132 respondents. A five likert scale questionnaire was used to collect data which was analyzed through descriptive and inferential statistical analysis. The study found out that that Remuneration has a statistical significantly effect on employee job satisfaction at the Public Service Commission in Kenya at 95% confidence level. The study concluded that remuneration is an important factor affecting employee job satisfaction at the Public Service Commission in Kenya. The study recommended that the Public Service Commission in Kenya should improve on financial and non-financial compensation and increase employee wages in order to boost employee e satisfaction and enhance performance of public servants. Key Words: Remuneration, Job Satisfaction, Public Service Commission DOI: 10.7176/DCS/10-10-07 Publication date: October 31 st 2020

Highlights

Job satisfaction describes how content an individual is with his or her job
The study inferred that remuneration in terms of financial and non-financial compensation and wage increase affect employee job satisfaction in Public Service Commission in Kenya
The findings showed that remuneration in terms of financial and non-financial compensation and wage increase affected employee job satisfaction in Public Service Commission in Kenya

Summary

Introduction

Job satisfaction describes how content an individual is with his or her job. It is a relatively recent term since in previous centuries the jobs available to a particular person were often predetermined by the occupation of that person’s parent. People management is an important aspect of organizational processes This emanated from the recognition that the human resources of an organization and the organization itself are synonymous. With the recognition that this is not enough to bring about motivation expressed in job satisfaction, other perspectives emerged giving particular importance to the training and skills development of employees (Woodruffe 2000) applied through the underlying principle of continuous organizational learning. Since this covers only an aspect of human resource management, a holistic approach emerged that targets the development of a certain quality of employment life (Champion-Hughes 2001)

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