Abstract
This study aims to analyze the effect of Quality of Work Life on Work Motivation and Job Satisfaction and its Impact on Turnover Intention of Outsource Employees in Area 4 PT. Kereta Commuter Indonesia. The population in this study were all outsource employees in Area 4 at the PT. Kereta Commuter Indonesia in Jakarta with a total sample of 195 respondents. The analytical method used in this research is using Structural Equation Modeling (SEM). The results of this study indicate that there is a significant positive effect between the Quality of Work Life on Work Motivation in outsource area 4 employees at PT. Kereta Commuter Indonesia, there is a significant positive effect between the Quality of Work Life on Job Satisfaction in outsource area 4 employees at PT. Kereta Commuter Indonesia, there is a significant negative effect between Quality of Work Life on Turnover Intention in outsource area 4 employees at PT. Kereta Commuter Indonesia, there is a significant negative effect between Work Motivation on Turnover Intention on outsource area 4 employees at PT. Kereta Commuter Indonesia, there is a significant negative effect between Job Satisfaction on Turnover Intention in outsource area 4 employees at PT. Kereta Commuter Indonesia, there is an indirect influence between Quality of Work Life on Turnover Intention through Work Motivation on outsource employees area 4 at PT. Kereta Commuter Indonesia, and there is an indirect effect between Quality of Work Life on Turnover Intention through Job Satisfaction on outsource employees area 4 at PT. Kereta Commuter Indonesia
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