Effect of Personality Types on Demonetization Generated Stress among employees of Banking Sector at Bhubaneswar, India

Abstract

The government of India announced demonetization of all ? 500 and ?1,000 banknotes on 8 November 2016 to curtail the shadow economy and crack down on the use of illicit and counterfeit cash to fund illegal activity and terrorism in the country. With immediate effect, the bank officials put in extra hours every day to conduct as many possible transactions as possible. There are published reports that banks are unable to concentrate on their core banking activities because of the demonetization. Stretched working hours and the tense atmosphere was taking a toll on their health. The employees handling customers were the persons who were actually stressed very much. The literature of personality supports that people with Type A personality traits are aggressive, ambitious, controlling, highly competitive, workaholics, hostile, and lack patience. On the contrary, people with type B personality traits are relaxed, less stressed, flexible, emotional and expressive, and have a laid-back attitude. This study intends to find out the impact of demonetization and the stress level with respect to the personality among the bank employees in the city of Bhubaneswar, India. The population of the study includes the bank (both government and private) employees of Bhubaneswar. The population size is 100 inclusive of public urban banks, private urban banks, public rural banks, private rural banks and government banks.