Effect of Organizational Culture on the Knowledge Management Practices in Private Sector Universities of Pakistan: Mediating Role of Trust

Abstract

The research intended to study the effect of organizational culture on knowledge management practices in private universities of Pakistan and to identify the role of trust in mediating the association among organizational culture and knowledge management. The study is an explanatory study and followed quantitative design. A closed-ended questionnaire was used as research instrument using 5-points Likert scale. Organizational Culture was measured using Organizational Culture Assessment Instrument (OCAI) and knowledge management was measured by means of the Knowledge Management Assessment Instrument (KMAI) built on the theoretical model of the Competing Value Framework (CVF). From this study of organizational culture towards knowledge management, all outcomes show that supportive culture has significant impact on knowledge management in organizations. In this regard employees trust has also found significant in mediating the association among organizational culture and knowledge management. Organizations should create the atmosphere of trust and learning which facilitates the knowledge management process. University management should pay attention towards employee management relationships and technology aggradations in literature they are found as few forms of trust employee pay attention to.