Effect of occupational stress on work-life balance and psychological well-being

Abstract

The researchers present the findings of an empirical study on occupational stress, and its effect on work-life balance and psychological well-being of the E-Commerce Industry employees around Hyderabad, who are using Metro Rail transport to reach the workplace and back home. The study was carried out when the Covid-19 pandemic second wave is at its peak. The Metro Rail journey provides a platform for each commuter to learn new habits continuously, like newspaper reading, improving communication skills, etc. It is also evident from the survey that they build the relationship on a day-to-day basis during their journey time, which helps them to form diversified networking that enables them to understand and empathize with others and the situations. The data was gathered using a research instrument, a structured undisguised questionnaire with 37 statements representing three components of the study – occupational stress, work-life balance, and psychological well-being. The occupational stress and work-life balance were measured using a five-point Likert-type scale. The responses on psychological well-being were gathered using a scale developed by Ryff and Keyes 1995, a seven-point scale. The data gathered this seven-point scale transformed to a five-point scale using the linear transformation method for ease of data analysis.