Effect of Information and Knowledge Sharing on Supply Chain Performance: A Survey Based Approach

Chourdhury Abul Anam Rashed,Abdullahil Azeem,Zaheed Halim

doi:10.12660/joscmv3n2p61-77

Abstract

Supply chain management emphasizes the overall and long-term benefit of all parties on the chain through cooperation and information sharing. Recently, information sharing is attaining the concentration of the researchers. Majority of the previous work is on the individual effect of information and knowledge sharing on performance. This paper aims to focus on the combined consequence of information and knowledge sharing on supplier's operational performance through supplier-buyer relationship. A conceptual model was formulated based on previous literature. A questionnaire based survey was performed. Data from 30 Bangladeshi Readymade Garments Industry were collected through interview and mail survey. The content validity, construct validity, and reliability are tested. Path Analysis is performed for the identification of the validity of the model. The findings show that information sharing is a prerequisite for knowledge sharing and the close supplier-buyer relationship is a vital factor for escalating the supplier's operational performance.

Highlights

Chain involves the flow of both tangible and intangible resources including materials, information and capital across the entire supply chain
The findings show that information sharing is a prerequisite for knowledge sharing and the close supplier-buyer relationship is a vital factor for escalating the supplier’s operational performance
The purpose of this study is to investigate (1) the link between information sharing with supplier on company’s performance (2) the relationship between information sharing and supplier-buyer relationship, (3) the effect of information sharing on knowledge sharing, (4) the influence of knowledge sharing on supplier-buyer relationship (5) the effect of knowledge sharing on firms performance and (6) the impact of supplier-buyer relationship on supplier performance

Summary

Introduction

Chain involves the flow of both tangible and intangible resources including materials, information and capital across the entire supply chain. Chain practice focuses on material movement while information sharing focuses on information flow. Two major aspects of information sharing are information content and information quality. Information content refers to the information shared between suppliers and buyers. Information quality measures the quality of information shared between suppliers and buyers [1]. There are two dimensions of information sharing- connectivity and willingness. Both dimensions are found to impact operational performance and to be critical to the development of a real information sharing capability [2]. The value of information-sharing can be defined as the benefits derived from sharing information minus the associated costs

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