Effect of industry type and ownership status on supply chain operational performance in a developing country

Abstract

This research investigates the Supply Chain Operational Performance (SCOP) of Thailand's manufacturing sector through the use of a supply chain management Logistics Scorecard (LSC). The LSC was developed as a self-evaluation tool for companies and focuses on four key areas. Over 150 companies from five industries in Thailand participated in this study by providing their LSC self-evaluation data. This data was analysed to identify determinants of SCOP in terms of industry type and ownership status. The results indicate that different industries have focused on different areas of SCOP. Furthermore, it was observed that multinational companies in Thailand significantly outperform domestic companies in terms of SCOP level in several industry sectors. Also, dissimilarity between multinational and local companies was found in terms of their approach to supply chain management. The findings of this research may be useful as guidelines for investigating and enhancing SCOP in other newly industrialised or developing countries.