Effect of Green Human Resource Management Practices and Green Work Life Balance on Operational Efficiency in Selected Hospitality Firms in Lagos and Ogun States, Nigeria

Abstract

Operational efficiency is delivering of quality goods and services to clients in the most cost-effective and timely manner. The growing threat of unsustainable use of natural resources is one of the most significant environmental factors, alongside deforestation, biodiversity loss, ozone layer deterioration, global warming, and climate change. Unfortunately, the tourism and Hospitality Industry's in Nigeria is complicit in this regard; hotels are renowned for high water consumption, interior recycling of enormous volumes of garbage, and air quality difficulties, among other things. Observed among the problems in the Hospitality Sector is the reduction on return on assets, return on capital employed and other indicators due to poor operational efficiency stemming from lack of proper green human resource management practices and green work life balance initiatives. Therefore, this paper examines the effect of green human resource management practices, green work life balance on operational efficiency of selected hospitality firms in Lagos and Ogun states Nigeria. The data collected through the primary sources (questionnaire) were analysed using descriptive and inferential statistics employing regression analysis. The study revealed that Green human resource management practices, green work life balance had significant and positive effects on operational efficiency in hospitality firms in Lagos and Ogun States Nigeria (Adj. R2 = 0.372, F (4, 363) = 89.861, p < 0.05).