Effect of Ergonomic Factors on Employees Performance in Nigeria’s Banking Sector

doi:10.7176/ejbm/12-23-10

Abstract

The study examined the effect of ergonomic factors on employees’ performance in the Nigerian banking sector, using banks in Anambra State, Nigeria as the study area. In investigating the effects of these factors on employees’ performance, we raised a literature review and partitioned it into three main sections of conceptual review, theoretical exposition and empirical review. The study adopted descriptive survey design and the main statistical tool of analysis were Summary Statistics and Chi-Square (c 2 ) test of independence. All tests were conducted at 0.05 level of significance. Major findings from the study were that physical workplace environment significantly affects employees’ performance in the banking sector in Nigeria. Similarly, the study found also that engaging on repetitive task assignment and insufficient rest time hampers employees’ performance. The study concludes that having work/task design that are repetitive makes employees feel tired and bored and that insufficient rest time for the employees also leads to health conditions that negatively affects performance in the banking industry in Nigeria. It was recommended among others that the management should encourage the employees to perform better by providing conducive workplace environment both in design of tasks and indoor office environment. Keywords: Ergonomic factors, Employees’ performance, Banking sector, Nigeria. DOI: 10.7176/EJBM/12-23-10 Publication date: August 31 st 2020

Highlights

Background to the StudyThe personnel or employees are the most valuable asset of any business organization and as such, serious attention ought to be given to workplace conditions under which they employees perform their respective tasks as prerequisites for improving their performance and outcomes (Yankson, 2012)
The analysis presented in the table shows that on the average, 37.9 percent of the respondents strongly agreed that insufficient rest time for the workers hampers performance and productivity, 42.8 percent agreed but not strongly, 11 percent disagreed, 5 percent strongly disagreed and 3.4 percent were undecided on all the issues raised in the section
The ergonomic factors were measured in two main areas: physical workplace environment and task designs

Summary

Introduction

Background to the StudyThe personnel or employees are the most valuable asset of any business organization and as such, serious attention ought to be given to workplace conditions under which they employees perform their respective tasks as prerequisites for improving their performance and outcomes (Yankson, 2012). In recognition of the above, the past few decades have witnessed a strong trend in corporate organizations and businesses reconfiguring the spaces of their offices in new ways and models This shift towards more exciting and flexible workplace environment and the need to met the diverse and growing expectations and requirements of different employees has led to rising debates about how and where work is accomplished (Asante, 2012). Other factors that enhance performance and productivity of the employees include office or factory design, machinery and workshop tools, workspace availability, lighting/illumination of the offices, weather, temperature ventilation, humidity, noise, vibration, hygiene, welfare facilities availability and standard of office furniture It has become very necessary and fashionable for offices to be configured in a manner that maximizes employees’ interaction and collaboration while on duty

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Conclusion