Effect of Emotion Management on Nurses Job Performance during Pandemic COVID-19.

Abstract

Background: During a pandemic, healthcare professionals encounter various health hazards that affect their personal life and workplace. Emotion Management (EM) has a substantial impact on nurses’ performance in the healthcare industry. However, previous research studies reported inconsistent findings regarding how different levels of EM affects nurse performance (NP), particularly during pandemics. The present study contributes to the literature on this contemporary topic by investigating the impact of EM on NP among nurses during COVID-19 crisis. Methods: In a convenience sampling, 110 nurses from Tala General Hospital, Menoufyia governorate completed an online survey assessing EM and NP during COVID-19 climax levels in March and May, 2020. Only nurses who had direct contact with patients diagnosed with COVID-19 were eligible. Catherine managing emotion scale was used in a cross-sectional design to determine participants’ EM. Empirically, NP was measured by the Nurse Performance scale (NPS). Results: The results revealed that highest percentages of study subjects described calmness and peace of mind, happiness, as not felt. Their respective percentages were (81.8%), (90.9%). All of study subjects expressed headache and 90.9% expressed nervous feeling. Two third of them were fatigued, and 90% had restless sleep. 45.5% were moderately suppressing their emotion, while 54.4% were moderately burned out. However the results found that all the participants, 100% had competent job performance. Conclusion: The finding revealed that nurses working in quarantine are risk for burn out, depression, frustration, and manifestation of anxiety. However job performance not affected by their way of managing emotion. Recommendations: Establishing periodical psycho-educational program for nurses and health team to manage the psychological consequences of working with COVID 19 patients.