Abstract

This study analyzed the level of relationship and effect of digital literacy, performance, and organizational culture on smart government towards good governance. The research method used was quantitative with a questionnaire instrument. The data analysis used Structural Equation Model (SEM) by testing direct and mediation relationships. The results showed that digital literacy, performance, and organizational culture had a positive and significant effect on smart government. Second, digital literacy, performance, and organizational culture had a positive and significant effect on good governance through smart government mediation. The model used was classified in the sufficient category. This study can be used as material for further research with the results that have been achieved. The utilization of ICT builds smart government by considering the quality of digital literacy, performance, and organizational culture. The achievement of good governance in the future will also be a form of improving the quality of government, especially in services to the community.

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.