Abstract
Purpose: To ascertain the relationship between the operation system function goal decision making and customer demand and competition strategy, can better discover and integrate all available resources (including important capital resources) to achieve business opportunities, the establishment of sustainable competitive ability. Because, to achieve business development lead policymakers take great uncertainty, which led to the investment behavior required for the operational activities of resources also bear the enormous risks. Design/methodology/approach : Through principal component analysis on the data collected by questionnaires, the manuscript obtains dominant factors for customer demand, competitive strategy and manufacturing system functional objectives respectively. By these factors, it tests its three hypotheses with the data from northeast of China and draws some conclusions. Findings : The results show that customer demand have a significant positive effect on competitive strategy; competitive strategy have positive influence on manufacturing system functional objectives; customer demand affect the functional objectives, by competitive strategy. Research limitations/implications : In this research, competitive strategy and manufacturing system functional objectives are influenced by customer demand. The conclusion of the research can provide theoretical guidance for Chinese enterprises which carry out manufacturing system functional objectives. Originality/value: In this research, a new measure questionnaire of competition strategy, customer satisfaction and operating system function goal was used, analyzed the influence factors of time, quality, cost, efficiency, service and environment, on the operation of the system. The study shows that the effect of competition strategy and customer demand has a direct impact on the operating system functions, customer demand through competitive strategy of indirect effects operating system functions.
Highlights
With the development of information technology, there are many changes on business environment: the trend of economic globalization, the competitions of enterprise, the shorter lifecycle of product, the demand of time and quality etc
Manufacturing system functional objective decision is jointly influenced by customer demand and competition strategy
The traditional manufacturing system functional objectives only pursue the harmony of low cost and high efficiency, which can not adapt to the current trend, such as agile manufacture, Mass Customization, networked manufacture, intelligent manufacture etc
Summary
With the development of information technology, there are many changes on business environment: the trend of economic globalization, the competitions of enterprise, the shorter lifecycle of product, the demand of time and quality etc. Manufacturing system functional objective decision is jointly influenced by customer demand and competition strategy. The basic functional objectives of manufacturing system should be research on TQCESE (time, quality, cost, efficiency, service and environment). By means of empirical research, this paper validates the relevance of customer demand and competitive environment to functional objectives, which is to provide theoretical basis for manufacturing system of Chinese enterprises to make scientific decisions. Conceptual framework of the research This paper based on previous research results, related theories and panel discussion establishes conceptual framework of the research, as Figure 1 says In this figure, customer demand directly affects manufacturing system functional objectives, which are indirectly affected by competitive strategy
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