Effect of corporate social responsibility perception on job satisfaction

Abstract

This study empirically examined the effect of the perception of corporate social responsibility (CSR) activities on job satisfaction, as mediated by compassion and positive emotions toward work. Data were collected from 232 employees working in manufacturing, financial, telecommunications, transportation, and service industries in South Korea. The results confirm that (a) there were positive relationships between the perception of CSR activities and compassion, and between compassion and job satisfaction; (b) there were positive relationships between positive emotions toward work and job satisfaction, and between the perception of CSR activities and job satisfaction; and (c) there was a serial multiple mediation effect of compassion and positive emotions toward work on the pathway from the perception of CSR activities to job satisfaction. Theoretical and practical implications are discussed.