Abstract
The purpose of this research is to determine the effect of the implementation of the ISO 38200: 2018 management system on the competitiveness of companies for the paper industry. This research was carried out in several companies that use wood as raw material for production in Kalimantan Indonesia with a total of 263 company respondents who have implemented a management system ISO 38200: 2018. The research background is due to lack of research on the benefits of ISO 38200:2018 in wood companies in Borneo Indonesia. The data collection was carried out by distributing questionnaires on september until october 2019 and analyzing data processing use Structural Equation Model (SEM) and software Linear Structural Model (LISREL) version 8.70. The results show that the implementation of ISO 38200:2018 has significantly influenced business competitiveness such as increase customer satisfaction index, increase sales, increase productivity and safety and employee satisfaction.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Journal of Science and Management Studies (IJSMS)
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
