Abstract

To categorize credit applications into defaulters or non-defaulters, most credit evaluation models have employed binary classification methods based on default probabilities. However, while some loan applications can be directly accepted or rejected, there are others on which immediate accurate credit status decisions cannot be made using existing information. To resolve these issues, this study developed an optimized sequential three-way decision model. First, an information gain objective function was built for the three-way decision, after which a genetic algorithm (GA) was applied to determine the optimal decision thresholds. Then, appropriate accept or reject decisions for some applicants were made using basic credit information, with the remaining applicants, whose credit status was difficult to determine, being divided into a boundary region (BND). Supplementary information was then added to reevaluate the credit applicants in the BND, and a sequential optimization process was employed to ensure more accurate predictions. Therefore, the model’s predictive abilities were improved and the information acquisition costs controlled. The empirical results demonstrated that the proposed model was able to outperform other benchmarking credit models based on performance indicators.

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