Abstract
Quality is one crucial reason for people in choosing an educational institution in Thailand or anywhere in the world. By this time, there are many ways to manage educational quality to gain trust from customers and to have a decent potential to compete with competitors as well. Quality assurance is one way to manage educational quality as it is a system to ensure the educational quality to stakeholders. Educational quality assurance is a system for building confidence, satisfaction, and operation development, which can be monitored and self-assessed. Internal quality assurance is the audit, control, monitoring, evaluation of quality according to educational standards of educational institutions from the inside by personnel of institutions entirely or by the primary affiliation responsible for overseeing those educational institutions. The results of the internal quality audit are systematic work and precise mechanisms, which include operations and database development in various fields. External quality assurance is the evaluation of educational management quality, monitoring, the audit of educational quality and standards of educational institutions, which are performed by external agencies or external assessors. With this regard, it is a challenge for educational institutions in needing to keep improving their quality and sustain professional learning communities continuously, as the goal of having an educational quality assurance system is to ensure that learners have the best learning opportunities possible. Educational quality assurance is a big part of educational improvement in the nationwide. Keywords: Internal quality assurance, External quality assurance, Educational quality assurance DOI : 10.7176/PPAR/9-7-03 Publication date :July 31 st 2019
Highlights
In the past, people would mostly choose famous schools, which had a good school history and were well accepted by people in society
The educational quality assurance system plays a vital role, which will allow schools to develop into high standards
The primary affiliation and educational institutions make a plan as operational guidelines on the development of quality into standards specified in the development of curricula, media, teacher and personal development, statutes of educational institutions, teaching regulations, guidance, educational management, and evaluation
Summary
People would mostly choose famous schools, which had a good school history and were well accepted by people in society. Nowadays considerations include various factors, e.g., a success rate of alumni who can move up to the right school or get an excellent job in a good company, quality of teachers, vision of the executives, educational media, technology, and learning sources. Despite those factors, there will always be other factors that affect the image and the operations of schools. External Quality Assurance: Section 49 requires the Office for National Education Standards and Quality Assessment as a public organization to act to develop the rules, methods for external quality assessment and evaluate educational management. Ministerial regulations on the systems, rules, and methods for educational quality assurance in higher education institutions 2003 (B.E. 2546), Clause 6 (1) prescribing the systems and mechanisms for educational quality assurance of the Faculties and higher education institutions by taking into account the components of higher education quality as follows: Philosophy, resolution, objectives and operational plan
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