Educational Portals and Employee Performance in the Sultanate of Oman

Abstract

Objective - This study investigates the impact of the educational portal on employee performance in the Ministry of Education (MOE) in the Sultanate of Oman. It examines employee perceptions of the benefits of the educational portal used by the MOE. The educational portal provided by the MOE is the main gateway for various types of educational related online services to users. This research focuses on the factors of educational portal services, which facilitates work, and improve employee performance. Methodology/Technique - The research adopts a quantitative methodology and collects data by means of questionnaires. Findings - The findings suggest that the educational portal technology has a positive impact on employee performance. The results also reveal that the employee performance has increased since the introduction of educational portal services compared with employee performance based on the previous manual system. Novelty - This calls for a systematic and periodic review of the educational portal services, to update the technology and accommodate for new requirements. Type of Paper: Empirical Keywords: Educational Portal; Online Services; Portal Technology; Information Technology; Employee Performance; Sultanate of Oman. JEL Classification: M10, M12, M19.