Abstract

Society is evolving in an era of speed, where the population is eager for knowledge, especially technology, everything that means digitization and especially artificial intelligence. In the context where E-governance has gained momentum, and the use of artificial intelligence in carrying out usual activities is becoming a common aspect, the public services provided by authorities and public institutions must be correlated to meet the needs of society, citizens and the business environment .Considering these aspects, through this paper we propose to explore the need for education on certain topics, the professional training of public servants, but also the particular importance of an effective human resources management.Adapting the administrative system and public development policies to the global changes taking place and to European standards is vital for national well-being. Implicitly, the professional training of public servants, in order to perfect or acquire the necessary capacity and skills, is imperative.

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