Abstract

Social media is gaining more and more importance in crisis management: “Social media continue to evolve, and so does their use in emergency and crisis events” (Reuter et al., 2018). Related research is sometimes called “crisis informatics” (Palen et al., 2009). This special issue was initiated based on the track “Social Media Studies” at previous ISCRAM (Information Systems for Crisis Response and Management) conferences. It is usually one of the tracks with the most submissions, however we (successfully) aimed to also invite scholars from other venues to contribute.

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