Abstract

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Highlights

  • The loss of practice income was compounded by additional costs such as financing personal protective equipment, requirement to adopt new information technologies, and reconfiguring their premises to triage possible COVID-19 cases and provide parallel segregated services for ‘red’ and ‘green’ streams

  • Once countries’ borders were secured, primary health care (PHC) approaches could mitigate virus spread through public education to reduce person-to-person contact, triage of cases, and COVID-19 testing, contact-tracing and surveillance

  • An international study found that in most countries, public health and primary care were insufficiently integrated for an effective epidemic response (Goodyear-Smith et al, 2021)

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Summary

Introduction

COVID-19 has disrupted the primary care landscape in many ways, and both clinicians and patients have experienced high levels of stress. Primary care clinicians have reported increasing levels of mental exhaustion and burnout as the pandemic has progressed, in part due to their inability to provide the care their patients need. Some patients lacked access to mobile phones and the internet, and this digital divide exacerbated health care inequities (Watts, 2020).

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