Abstract

This special issue of the Knowledge Management & E-Learning: An International Journal is dedicated to describing “Advances in Healthcare Provider and Patient Training to Improve the Quality and Safety of Patient Care.” Patient safety is an important and fundamental requirement of ensuring the quality of patient care. Training and education has been identified as a key to improving healthcare provider patient safety competencies especially when working with new technologies such as electronic health records and mobile health applications. Such technologies can be harnessed to improve patient safety; however, if not used properly they can negatively impact on patient safety. In this issue we focus on advances in training that can improve patient safety and the optimal use of new technologies in healthcare. For example, use of clinical simulations and online computer based training can be employed both to facilitate learning about new clinical discoveries as well as to integrate technology into day to day healthcare practices. In this issue we are publishing papers that describe advances in healthcare provider and patient training to improve patient safety as it relates to the use of educational technologies, health information technology and on-line health resources. In addition, in the special issue we describe new approaches to training and patient safety including, online communities, clinical simulations, on-the-job training, computer based training and health information systems that educate about and support safer patient care in real-time (i.e. when health professionals are providing care to patients). These educational and technological initiatives can be aimed at health professionals (i.e. students and those who are currently working in the field). The outcomes of this work are significant as they lead to safer care for patients and their family members. The issue has both theoretical and applied papers that describe advances in patient safety and training.

Highlights

  • The report identifies that we need to continue to implement technologies that can improve the quality and safety of health care, but we need to design, develop and implement safer health information technologies (i.e. improve the quality and safety of the technologies health professionals use) (Institute of Medicine, 2011)

  • With the publication of the Institute of Medicine’s seminal report To Err is Human: Building a Safer Health System we saw the healthcare industry shift in its focus

  • Organizations such as hospitals, clinics and physician offices moved towards introducing new technologies that could improve quality of patient care while at the same time delivering the benefits to patients of safer care

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Summary

Introduction

The report identifies that we need to continue to implement technologies that can improve the quality and safety of health care, but we need to design, develop and implement safer health information technologies (i.e. improve the quality and safety of the technologies health professionals use) (Institute of Medicine, 2011). In the mid-2000’s we saw a second wave of publications emerge where researchers started to document and publish about how the health information technologies we have designed to improve the quality and safety of health care need to be studied and improved so that they can be made safer (and so that they do not introduce new types of medical errors – sometimes referred to as technology-induced errors) (Borycki & Kushniruk, 2008; Borycki & Kushniruk, 2010).

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